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Thank you for shopping at Franciscan Campus Store!

We offer a refund or exchange within the first 30 days of your purchase.


Eligibility for a Refund or Exchange:

 

  • To complete a refund, we require a register receipt or website invoice.
  • Merchandise without proof of purchase may be exchanged at the current retail price; no refund will be issued.
  • Your item must be unused in the same condition that you received it.
  • The packaging must be intact free of markings, rips and tears.
  • Apparel that has been worn or washed will be refused.
  • Our regular priced items may be refunded, sale, clearance or discontinued cannot.
  • Merchandise that does not meet the criteria will be refused and discarded. They will not be returned to the customer.
  • The Campus Store reserves the right to refuse any return

Shipping Fees:

 

  • Original shipping fees are non-refundable.
  • You will be responsible for your own shipping costs for returning your item.
  • Domestic shipping fees for an exchange or replacement item are on us!


Damaged in Transit:

 

  • If your merchandise arrives damaged a replacement or refund will be issued.
  • Please call the store to report the damage, 740-283-6271.
  • If the box or packaging has been compromised pictures will be requested which are helpful in filing a claim with the carrier.

 

Preparing the return via mail: 

 

  • Don’t forget to include proof of purchase!
  • Tell us if you would like a size replacement or refund.
  • Where to send your package:

    Franciscan Campus Store

    1235 University Blvd.

    Steubenville, Ohio 43952

  • Please give your package time to make its way to us. Our mailroom handles hundreds of packages!
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